Holiday Inn Hotel & Suites Madison West - Middleton By Ihg, Middleton WI - Deals & Reviews

The pool area was a lot of fun for the kids.

The room maintenance was lacking, specifically the falling toilet paper holder.

clean hotel with fun pool but overcrowded on weekends

The hotel was very clean which I appreciated also check-in was quick and the friendly staff really made a difference. My kids had a fantastic time at the pool area with plenty of fun activities.

during my recent stay, i found the hotel much improved from my last visit. the waterpark was perfect for my kids, and we enjoyed quality time together. everything felt fresh and exciting, making it a great little getaway for our family.

the air conditioning wasn't functioning well.

Fun, Fun, Fun

The indoor water park was a total hit with the kids, complete with tiny slides and splash zones. The spacious Standard King Room provided great comfort after our fun-filled adventures!

would recommend 🥰🏖️

Had an awesome time with friends! We checked out UW Arboretum and caught a game at Camp Randall Stadium. The hotel was clean and comfy, perfect for our group. Make sure to try Crawdaddy Cove Indoor Waterpark for some fun! Easy access to everything we wanted to see.

The only downside was the late check-in experience. We had to wait a bit due to system issues, which was frustrating after traveling all day.

The hotel features a fun water park, quick check-in, clean rooms, and excellent lifeguard service. Alayna and Mary were super helpful!

Felt very cared for, no reason to complain.

We had a wonderful stay at the hotel while enjoying family time with our small baby. The highlight was definitely the waterpark. the kids loved playing in the shrimp boat and whizzing down the slides! We also had a great time exploring downtown Madison and catching a Badgers game.

My wife says that the check-in process was a bit chaotic, as we waited too long for our room to be ready. It would be great if they could speed that up for families with young children.

The hotel had cozy beds and friendly staff that made the stay pleasant. However, the pool area was a letdown—dirty slides and a delayed opening left kids excited but disappointed. For the price paid, the overall quality just didn’t meet expectations.

I had a nice time enjoying the kids' activities at the waterpark during spring break. The kids had fun playing and splashing around despite some ups and downs with the overall experience. It felt good to see them happy after a long winter in New York. I appreciate when establishments cater to families with children.

The pool area was overcrowded and not well maintained. It was disappointing to have access issues with the waterpark attractions.

It was just a fitting option for a city break in Middleton with value for money. The pancake making machine at breakfast was a fun surprise. Be sure to check the evening reception for snacks and drinks.

The location was convenient, and check-in was incredibly quick thanks to friendly staff. The kids enjoyed the indoor waterpark, especially the fun pool area, which was a hit with families. However, the pool felt overcrowded during peak times, making it a bit less pleasant. Despite the chaos, the cheese rolls at the restaurant were a delightful treat.

The hotel's decor was charming, brightening up the hallways and common areas beautifully. It was also very accessible for my elderly mother, making it easier for her to enjoy our time together without any stress.

More seating in common areas would be appreciated.

We stayed in a Standard King Room. It was spacious and comfortable, perfect for a family. The beds were phenomenal—slept like a baby! The decor felt a bit dated, but it was clean and cozy, which matters more. Minor issue with wifi being spotty at times. Overall, a pretty good room for our needs!

Decent Stay with Family, But Needs Improvement

The kids loved the pool area, but the long wait to access it was a hassle. Our room was spacious but showed signs of wear and tear. A quick inspection would help enhance the overall experience. Consider dining off-site for a better variety.